Outbound Telephone Marketing
Nationwide Outbound services can boost sales, increase cross-selling opportunities, generate leads, and much, much more. Our professionally trained American-based employees act as a true extension of your business and make sales calls for you. This allows your personnel to concentrate on closing sales and growing your business.
of marketers believe phone calls are the best way to generate
of business communication and appointment setting is done over the phone.
of customers say that poor phone skills leave a bad impression.
of leading content marketers use a calling component.
of B2B sales have at least some form of human interaction.
Leave it to the experts
The first step in partnering with Nationwide Outbound is to discuss your needs with our Account Services team. They will ask you a series of questions to determine the goals, timing, and reporting preferences of your program. In most cases, we can then give you packaged pricing or a proposal based on your unique needs. If you choose to use our services, we’ll then work with you to develop a customized script, calling schedule, reporting plan and success benchmarks.
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Many business owners believe their communication with the client is over after the service call, but the business-to-consumer conversation is never ending. Our follow-up survey calls engage your customers and collect insight into your customer experience. These calls can range from 3 quick question conversations to lengthier, more detailed surveys.
Reconnect with your current customers through maintenance service calls. The maintenance plan consists of outbound agents calling for seasonal or monthly service appointments. This plan acts as a reminder to your clients that it is time to service their products and takes the pressure off them to call into your business.
Uncover the best prospects for your business with our lead generation program. We concentrate on reaching out to specific geographic areas, business types, sizes or any other “preferred” category. Our agents make the calls to set initial meetings, distribute marketing materials, and collect bidding information that get your business in the door with potential clients.
What is the program about?
Lead generation is based around the goal of expanding your client base. Our agents conduct sales calls to generate leads with the goal of setting sales appointments. Each month we compile a list of leads that fit the criteria of businesses you want to target. We then make the calls and alert you when a meeting is scheduled for you to meet with the potential customer on your product or service.
How do you guarantee success?
Our lead generation program focuses on gathering bid information, scheduling sales appointments, and most importantly, being an advocate to promote your business to your target audience. It’s important to remember that no two months are the same but our dedication to your success never changes.
Where are you getting the leads?
We have several database sources for targeted leads that are based on your territory and target audiences. Some of our clients opt to provide their own leads for us to call from and some do a combination of our leads and their leads.
How do I know how the outcome of my calls?
Whenever an appointment is booked we send you real-time updates customized to your preferences. Our team can document it by copying you on the confirmation email, setting a calendar notification or most any other preferred method. You will also receive a month end report containing all call outcomes, appointment summaries and bidding information.
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You will receive the latest news and updates from Nationwide Inbound, in addition to business tips and ideas. We will only send you marketing materials, and we will never share your information. You can manage or change your subscription preferences at any time.
Nationwide Outbound is a customizable telephone marketing program developed by Nationwide Inbound, Inc., a 24/7 live-operator customer contact center. We specialize in services that boost sales, increase cross-selling opportunities, generate leads and much more. At Nationwide Outbound, we strive to properly represent your business each and every call. Our representatives recognize that this is your brand on the line. As an industry leader, we put the time and attention in that is needed to help your business succeed.
AWARDS AND RECOGNITION
“We have been in business since 1988. As you know, we are very demanding and totally understand and appreciate “Teamwork”. We are so overwhelmed with business and shorthanded, we decided to turn to you hoping you could handle it. You not only handled it, you hit it out of the park!”
- Bob / Appliance Repair
“I want to thank you and your staff for an excellent job! The people at Nationwide Inbound Inc. share in our Culture of Care. They are very courteous to our customers and my staff. Keep up the great work!”
- Scott / Landscape Management
“Nationwide Inbound is like having someone in the office 24 hours a day. They also work my dispatch schedule and set sales leads. The best part is I always know what is going on as I am emailed during the day as the calls come in. Using Nationwide Inbound has allowed me to focus on my company and grow my business.”
- Travis / HVAC
To design an outbound solution tailored to your needs simply complete the form below and a member of our team will get in touch with you shortly.